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How can I find nutritional information for my meals?Every CookUnity meal page includes a full nutritional facts panel — calories, sodium, fat, carbohydrates, protein, and more — available before yo...

Every CookUnity meal includes a standard allergen label on its packaging. This label shows two things: the ingredients that meal directly contains, and a general notice about the production facilit...

This is expected if your upcoming order was already confirmed (is after your cutoff time and a payment was processed) before you made the change. Plan size changes are not retroactive. Your next un...

YesI Only return ice packs that are intact and not leaking. Damaged or leaking packs will not be collected. For disposal instructions for each type, see: ♻️ Packaging 101: Reuse, Return, Recycle

No, bag returns are not tied to account credits, discounts, or financial incentives. Returning your bags is part of our sustainability program and helps us reduce waste, reuse materials, and make e...

If you receive your CookUnity deliveries in an insulated tote bag, you're part of our Returnable Packaging Program. Returned bags are professionally cleaned, sanitized, and reused — keeping them ou...

If our driver can't access your building or reach you at the time of delivery, they will wait up to *10 minutes at your location and attempt to contact you. If access still isn't possible after tha...

This is not possible with our ordering model. Once your order is confirmed and processed, we cannot change the delivery address. Orders are assigned to drivers by delivery zone at cutoff, and a mid...

CookUnity processes each order at your weekly cutoff time. Depending on your delivery zone, your cutoff usually happens 4 to 6 days before your delivery day at 12:00 PM local time. You can find you...

Pausing your plan stops future weekly deliveries for 2 to 8 weeks. Important: a pause does not cancel an order that has already passed its cutoff date. If your next delivery was already processed b...