Lau

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  • Reschedule a delivery after it has been charged

    Once an order has been processed and charged, the self-service rescheduling option is no longer available. The order will remain scheduled for its confirmed delivery date. Can I add an extra delive...

  • How do I cancel UnityPass?

    You can cancel your unitypass membership at any time from your CookUnity account on the website or in the CookUnity app.After you cancel, your unitypass benefits will remain active until the end of...

  • What is unitypass

    unitypass is an auto-renewing subscription that unlocks savings and perks like free delivery, premium meals at no extra cost, extra Add & Save discounts, and rewards. You can check if you are eligi...

  • Can I avoid specific ingredients?

    Can I avoid specific ingredients?While you can't remove ingredients from a meal, you can filter your browsing experience so you're less likely to see meals that contain them:Use categories, protein...

  • Can I pair my meals with extras?

    Can I pair my meals with extras?Yes. In participating service areas, we offer an Add-ons category where you can browse and add separate proteins, sides, and other items to your order. These are sta...

  • Do you have a low-sodium or low-calorie meal option?

    We have a helpful sodium wise filter inside Diet & Lifestyle where you can select the range. There are other helpful ways to find meals that better match your nutritional needs: Use the menu filter...

  • How can I find nutritional information for my meals?

    How can I find nutritional information for my meals?Every CookUnity meal page includes a full nutritional facts panel — calories, sodium, fat, carbohydrates, protein, and more — available before yo...

  • I have an allergy — is CookUnity safe to eat?

    Every CookUnity meal includes a standard allergen label on its packaging. This label shows two things: the ingredients that meal directly contains, and a general notice about the production facilit...

  • I changed my plan but my order didn't update

    This is expected if your upcoming order was already confirmed (is after your cutoff time and a payment was processed) before you made the change. Plan size changes are not retroactive. Your next un...

  • Can I return my ice packs too?

    YesI Only return ice packs that are intact and not leaking. Damaged or leaking packs will not be collected. For disposal instructions for each type, see: ♻️ Packaging 101: Reuse, Return, Recycle