Do I need to be home to receive my order?

While it’s not mandatory to be home when your order arrives, we strongly recommend scheduling your delivery for a day when you can be there to receive it. Here’s why:

• Choose the Best Delivery Day: To ensure your meals stay fresh, it’s best to be home when your order arrives. Our insulated totes are designed to keep your meals cool, but they aren’t meant to sit outside for long periods. To maintain freshness, refrigerate your meals as soon as you accept delivery.

• Track Your Delivery: If your order is delivered in a tote, you can track it in real-time. This will give you a better idea of when to expect it, helping you plan to be home when it arrives.

• Box Deliveries: If your order arrives in a box, there’s a bit more insulation to keep it cool if you’re not home right away. However, we don’t recommend letting it sit outside for more than an hour to avoid compromising the freshness of your meals.

To get the most out of your meals, aim to be home when they arrive and refrigerate them promptly. This will ensure you enjoy them at their best!