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Can I cancel my order after it’s been charged?
May 9 2024 5:10pmUnfortunately, you can’t cancel an order after it’s been charged. Before your area’s cutoff time, you can skip, reschedule or change your meal...Can I skip my delivery?
October 31 2024 8:50pmWe're always looking for ways to provide flexibility and variety. That's why you're welcome to change your orders under Orders . Of course, if you c...Can I pause my account?
January 19 2024 1:59pmWe understand that sometimes plans change, so we offer the flexibility to pause your account instead of cancelling. During the pause period, you won't recei...How do I cancel my subscription?
September 9 2024 12:40pmAt CookUnity, we want to provide an effortless experience, including canceling your account at any time. So, if you need to take a break from our delicious meal...Can I change my plan size?
October 31 2024 8:49pmYes! You can change your plan size to fit your needs by heading to your Plan page and clicking 'Change Plan'! It is important to note that any changes y...How do I contact you?
September 10 2024 8:26pmWe'd love to hear from you! Our team is available seven days a week from 7 a.m. to 11:00 p.m. EST. Feel free to contact us through any of our support channe...How does my subscription work?
May 12 2023 4:48pmOur menu is available up to two weeks in advance and you’re able to select meals by accessing your Upcoming Deliveries . If you’d like us to s...Do I have to order every week?
August 7 2024 7:37pmWith CookUnity, flexibility is key. We understand that your schedule and preferences may vary, so here's what you need to know about ordering: No, You Don&#...How often am I charged for my meals?
May 12 2023 4:48pmAfter you sign up and pay for your initial delivery, you’ll be charged every week 3-6 days before your delivery day, depending on your location. Your cuto...When is my cut-off time?
April 30 2024 1:08pmYour specific cut off time can be found in a couple places. You'll see it highlighted on both the menu during meal selection and on your Orders page. ...