Reschedule a delivery after it has been charged

Once an order has been processed and charged, the self-service rescheduling option is no longer available. The order will remain scheduled for its confirmed delivery date.

Can I add an extra delivery to reschedule my order instead?

Adding another delivery does not move or replace your original order. It creates a separate order on another available date, while the original delivery remains scheduled.

If you add another delivery:

• Select an available date.
• Choose meals for the additional order.
• Confirm the new order separately.
• Review your Orders Hub to make sure you still want both deliveries.

If the original order is still before its deadline and you no longer want it, you must skip that delivery separately. If it has already been processed and charged, it cannot be skipped or rescheduled.