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Once your order is confirmed and processed, we cannot change the delivery address. Orders are assigned to drivers by delivery zone at cutoff, and a mid-cycle address change would require rerouting ...

Once your order has passed cutoff and has been charged, it cannot be canceled because it has already entered our preparation process. Your delivery will continue as scheduled.You’ll see the order m...

If your charge looks higher than expected, there are a few things to check: Your plan price doesn't include taxes and fees. Your final charge will be higher than the meal subtotal. A promotion may ...

Why do I see two charges from CookUnity?If you see two CookUnity amounts on your bank statement, you are most likely not being charged twice. One is a temporary payment hold for an upcoming order —...

CookUnity processes each order at your weekly cutoff time. Depending on your delivery zone, your cutoff usually happens 4 to 6 days before your delivery day at 12:00 PM local time. You can find you...

If you were charged for a week you skipped or paused, this is usually because the skip or pause was submitted after your cutoff time for that week.Once an order passes its cutoff, it is locked and ...

Pausing your plan stops future weekly deliveries for 2 to 8 weeks. Important: a pause does not cancel an order that has already passed its cutoff date. If your next delivery was already processed b...

You can skip any upcoming delivery from your Home Page or Orders Hub. To avoid being charged, your skip must be submitted before your cutoff time for that week. Skipping From Your Home Page Go to y...

How do I know if my order is confirmed?After your order is placed and payment is processed at cutoff, you'll receive an order confirmation email from CookUnity. You can also check your order status...

In this article you can find helpful information whenever you are experiencing issues with your eligibility or discount. My discount wasn't applied after I verified with GovXIf you completed verifi...