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  1. CookUnity
  2. General

General

Sustainability

  • Can I return my ice packs too?
  • Can I get a credit for returning my bags?
  • How do I return my CookUnity bag and ice packs?
  • ♻️Packaging 101: Reuse, Return, Recycle

Plan Management

  • How do I filter my menu?
  • How to navigate the new CookUnity Website
  • How do I place an order?
  • How do I cancel my subscription?
  • How do I cancel UnityPass?
  • I changed my plan but my order didn't update
See all 18 articles

Delivery

  • How to Track My Order?
  • Reschedule a delivery after it has been charged
  • How do I reschedule an upcoming delivery?
  • The driver couldn't access my building — what happens?
  • Can I change the delivery address while my order is in transit?
  • Do you deliver to my address?
See all 12 articles

Meals & Nutrition

  • Can I see the menu before signing up?
  • How do I favorite or unfavorite a meal?
  • Can I avoid specific ingredients?
  • Can I pair my meals with extras?
  • Do you have a low-sodium or low-calorie meal option?
  • How can I find nutritional information for my meals?
See all 17 articles

Meet Our Chefs

  • How can I learn more about CookUnity Chefs?
  • How does CookUnity partner with Chefs?
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