Issues with my Military, Veteran, Teacher & First Responder Discount — GovX

In this article you can find helpful information whenever you are experiencing issues with your eligibility or discount.

My discount wasn't applied after I verified with GovX

If you completed verification but the discount doesn't appear on your account, please contact our support team. Make sure to let us know the email address linked to your CookUnity account and we'll sort it out quickly.

The GovX link takes me to my existing account without applying the discount

The verification link is designed for new sign-ups. If you already have an account, please reach out to our support team directly — we can manually apply your GovX discount after confirming your eligibility.

I accidentally removed my GovX discount when setting up my account

Don't worry — contact support and we'll restore it for you after verifying your credentials.

My military/teacher discount is no longer on my plan

If the GovX discount disappeared from your account unexpectedly, please reach out to support. We'll check your account history and reinstate the correct plan if applicable.

Still need help?

If you have any questions or need help applying your GovX discount, our team is available to assist. Reach out through the chat or email us to support@cookunity.com — please have your account email address ready so we can look into it right away.