Do I have to order every week?

With CookUnity, flexibility is key. We understand that your schedule and preferences may vary, so here's what you need to know about ordering:

No, You Don't Have to Order Every Week

You are not required to order meals every week - though some action needs to be taken on your end. We offer several options to fit your needs:

Skipping a Week

• Go to Your Orders Page: Navigate to the upcoming order you want to skip.
• Click on the three dots: Select the option to skip the order at the bottom right corner of the pop-up message.
• Confirm: Your order will be skipped for that week.

Can I receive deliveries every other week?

You can arrange this by skipping each delivery you do not want before its cutoff. For example, keep one week and skip the next, then repeat for the upcoming dates you want to skip. Check that each unwanted delivery is marked as skipped. Skipping one date does not automatically skip every other week.

Pausing Your Subscription (up to 8 weeks):

• Access Your Plan Page: Navigate to the Plan page in your account.
• Click 'Pause Plan': Follow the instructions to pause your subscription. Charges will resume on the next scheduled delivery date following the pause period.

AutoPilot Selection

If you forget to select meals or skip a week you want, don’t worry! Our system will automatically select meals for you based on your Taste Profile. This ensures you still receive meals you’ll enjoy without having to manually choose each week. 

Important Cutoff Times

• Meal Selection: Make sure to select or skip meals before your scheduled cutoff time. Orders process at noon on the cutoff day.
• Changes and Cancellations: Once the cutoff time has passed, changes or cancellations cannot be accommodated. 

We’re here to make your CookUnity experience as convenient as possible. If you have any questions or need assistance, feel free to reach out to our team.